Refund policy

Return and Refund Policy

Due to the unique and single-use nature of our fabric kits, all sales are considered final. We do not accept returns or offer refunds.

Why We Have This Policy

Our fabric kits are carefully curated and packaged, and once opened, they cannot be resold or reused. This policy ensures that every customer receives a brand-new, untouched kit in perfect condition, guaranteeing the highest quality experience for everyone.

Exceptions to the Policy

In the rare event that your kit arrives damaged or if you receive the wrong item, please contact us at hello@oliveandellequiltco.com within 7 days of receiving your order. To help us resolve the issue quickly, please provide your order number and clear photos of the damage or the incorrect item. We will work with you to find a solution, which may include replacing the damaged or incorrect item.

Questions?

If you have any questions or concerns about your order, please don't hesitate to reach out to us at hello@oliveandellequiltco.com. We're always here to help!